September 1, 2021
  • 9:34 am SBTech announces French market entry
  • 9:33 am Swedish regulator issues sanctions over bonus failures
  • 9:32 am Philippines takes action over undocumented POGOs staff
  • 9:30 am ARC appoints Spincer to lead racing division
  • 9:30 am GambleAware urges action on underage ad exposure

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Topics: Strategy SBTech announces French market entry 16th November 2018 | By contenteditor Regions: Europe Western Europe France Subscribe to the iGaming newsletter Tech provider already has deals signed ahead of Q1 launch Email Address SBTech is believed to have already signed up partners in France ahead of its launch in the market at the start of next year.The technology giant announced this morning that it has “a strong pipeline of well-known operators” ready to use its services in France. iGamingBusiness.com understands it has already signed contracts with some operators and expects to take more of its existing clients into the market in due course.SBTech cited strong growth in the market for its determination to make France its 21st regulated market in the first quarter of 2019.“Our strategy is to enter every leading regulated market and 2018 has seen our presence grow significantly across key regulated and newly-regulated territories,” SBTech CEO Richard Carter (pictured) said in a statement.“France has emerged as one of the strongest and most mature online sports betting markets in Europe, delivering consistent quarterly and annual growth.“We firmly believe, however, that there is room for further growth and that the operators which are poised to integrate our platform and technology solutions next year will reap sizeable benefits.”Third-quarter figures released by French regulator ARJEL earlier this month demonstrated a 28% year-on-year increase in iGaming turnover to €2.78bn and a 21% rise in gross gaming revenue to €271m.SBTech is set for a busy few months as it prepares to enter re-regulated Sweden, Pennsylvania and South Africa. It is already live in the new legal sports betting jurisdictions of New Jersey and Mississippi, having partnered with Churchill Downs brand BetAmerica, and the Golden Nugget and Resorts Casino venues in Atlantic City.  Strategy Tags: Online Gamblinglast_img read more

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first_img Email Address Swedish gambling regulator Spelinspektionen has again imposed financial penalties on Genesis Global and AG Communications, the Swedish-facing subsidiary of Aspire Global, for failing to adhere to the country’s igaming regulations. Both have been sanctioned for offering ‘recurring’ bonuses to players. Legal & compliance 3rd June 2019 | By contenteditor Tags: Online Gambling AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Subscribe to the iGaming newsletter Swedish gambling regulator Spelinspektionen has again hit Genesis Global and AG Communications, the Swedish-facing subsidiary of Aspire Global, with financial penalties, this time relating to bonus offers promoted by each operator.The sanctions relate to offers for ‘recurring’ bonuses, where players can receive multiple amounts of money through a single offer, which the regulator noted was in breach of the regulations governing bonuses. Swedish regulations dictate that customers may only be offered a single, non-recurring bonus upon sign up. Although the regulator acknowledged both operators stated they did not pay out any of the bonuses in question, the fact they advertised the offers in the first place is enough to deem them in breach. Spelinspektionen classes a bonus as a discount or a similar financial incentive that is directly linked to a game or service on their platform.Genesis Global has been ordered to pay SEK1.7m (£141,460/€160,205/$179,009) and AG Communications SEK500,000.“Gaming bonuses already pose a high risk from a social responsibility perspective, since many individuals with gambling problems have been attracted to them,” the reuglator said.“The main purpose of the new gambling regulation, which came into force on January 1, 2019, is to strengthen consumer protection and reduce the negative effects of gambling,” it explained. “The limitation on bonuses is included in the law to reduce social and economic harms and to tackle problem gambling.”Genesis Global and AG Communications are not the first operators to feel the force of Spelinspektionen’s strict bonus rules, with the regulator last month issuing SEK5m and SEK9m penalties to Betway and Mandalorian Technologies, respectively.Both Genesis Global and AG Communications have also previously faced sanctions for failing to integrate Spelpaus.se self-exclusion program in Sweden, meaning self-excluded players could have signed up for an account with either operator.In April, AG Communications was handed a SEK3m penalty, while Genesis was hit with a SEK4m sanction in March. Regions: Europe Nordics Sweden Topics: Legal & compliance Swedish regulator issues sanctions over bonus failureslast_img read more

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first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Legal & compliance 24th September 2019 | By contenteditor Email Address Subscribe to the iGaming newsletter Regions: Asia Philippines The Philippines Department of Labour and Employment (DOLE) has moved to simplify the process for offshore gaming industry employees to apply for work permits, with 8,000 were found to lack necessary documentation in the first half of the year. The Philippines Department of Labour and Employment (DOLE) has moved to simplify the process for offshore gaming industry employees to apply for work permits, with 8,000 were found to lack necessary documentation in the first half of the year.Bureau of Local Employment director Dominique Tutay said that 51,000 AEPs were issued to POGO workers in the six months to 30 June.The 8,000 working across the country’s 177 Philippines Offshore Gambling Operators (POGOs) had not secured an Alien Employment Permit (AEP), though Tutay noted that 1,000 had since secured the permit. However, a further 6,000 had not complied with orders to secure an AEP, and had been reported to the Bureau of Immigration as a result.To simply the process of applying for the necessary work permits and registering for income tax, DOLE is to set up a so-called “one stop shop” at its office in the country’s National Capital Region.The office, in a region where 171 of the 177 licensed POGOs are based, contains counters where workers can apply for documentation from the Bureau of Internal Revenue (BIR) and Professional Regulation Commission (PRC). This allows the employees to secure a Taxpayers’ Identification Number and Special Temporary Permit.It comes after senior politicians last week called for an investigation into illegal immigration and tax evasion within the Philippines’ offshore gambling hubs. The Philippines has seen an influx of foreign workers from China, especially in the wake of Cambodia announcing plans to shut down its online gaming industry by the end of 2019.Labour Secretary Silvestre Bello III thanked POGO agents and principals that had responded to government calls to secure permits for their foreign workers. He said new applications would be fast-tracked with help from the BIR, PRC, Bureau of Immigration (BI) and the Philippine Amusement and Gaming Corporation (PAGCOR).“Similar one-stop shops will be established in other AEP application-rich areas such as Cagayan Region, Central Luzon, Calabarzon, Central Visayas, and Davao Region,” Bello added.Bello warned that these centres would be closely monitored to ensure there were no attempts to bribe staff.Tutay, meanwhile, added that a joint inspection team comprised of DOLE, BIR and BI staff was to be established to monitor POGOs and the documentation of their staff.The fast-tracking of AEP applications will be facilitated through additional equipment and manpower, as well as the introduction of a new online system to track the submissions.Earlier this year DOLE issued new guidelines on the issuance of work and employment permits to foreign workers, as part of efforts to ensure as much of its migrant workforce as possible has the necessary documentation. Topics: Legal & compliance People Philippines takes action over undocumented POGOs staff Tags: Mobile Online Gamblinglast_img read more

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first_img ARC appoints Spincer to lead racing division Horse racing UK racecourse operator Arena Racing Company (ARC) has named Mark Spincer as the new managing director of its racing division. Regions: UK & Ireland AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Subscribe to the iGaming newsletter UK racecourse operator Arena Racing Company (ARC) has named Mark Spincer as the new managing director of its racing division.Spincer, who will take on the position with immediate effect, will assume overall responsibility of ARC’s 16 racecourse sites and four greyhound stadia.He moves into the role having been with the ARC – and previously Arena Leisure which merged with Northern Racing to create the ARC – for over 12 years. Spincer was most recently group operations director, but also spent time as executive director of both Newcastle and Doncaster Racecourses. “We have tremendous teams working across our sites, and as such, I am very much looking forward to taking on this new role,” Spincer said. “Delivering fantastic events and excellent customer experience has been at the heart of my career at ARC and will very much continue to be the focus moving forward.”ARC chief executive Martin Cruddace added: “We are very pleased to confirm the appointment of Mark Spincer as managing director of ARC’s racing division, given his considerable experience and expertise. “He has done an excellent job as group operations director, with day to day management of our various sites, but we believe that this new role will be a significant benefit in building the business over the coming years.”Spincer’s appointment is the latest major move in the UK racing sector. This month, the British Horseracing Authority announced Nick Rust is to step down as its chief executive at the end of 2020, while The Jockey Club Racecourses also revealed that Paul Fisher will leave his role as its chief executive in February. Tags: Race Track and Racino 20th January 2020 | By contenteditor Email Address Topics: People Sports betting Strategy Horse racinglast_img read more

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first_img27th March 2020 | By contenteditor Topics: Marketing & affiliates Email Address GambleAware urges action on underage ad exposure Problem gambling funding body GambleAware has called for more action to help protect against gambling-related harm, after a new report highlighted the dangers of advertising and marketing exposure among children, young people and vulnerable people. Marketing & affiliates Regions: UK & Ireland Tags: Online Gambling OTB and Betting Shops Problem gambling funding body GambleAware has called for more action to help protect against gambling-related harm, after a new report highlighted the dangers of advertising and marketing exposure among children, young people and vulnerable people.Led by Ipsos Mori and the Institute for Social Marketing at the University of Stirling, the research programme focused on a mixed mode survey carried out among 1,091 young people between 21 May and 13 September last year.According to the report, regular exposure to gambling promotions can change perceptions and associations of gambling over time for children, young people and vulnerable adults.Researchers found that 96% of 11-24-year-old participants had been exposed to gambling marketing messages in the last month, while those that were shown parts of gambling logos were able correctly identify an average of eight out of 10.The report said this early exposure was a key factor as to whether a young person was likely to gamble in the future. If they had a close friend or carer that gambles, they were six times more likely to be a current gambler than those without such a connection.Television was the main source of gambling adverts, with 85% of those aged 11-24 reporting seeing ads, while 70% of children and young people saw adverts in betting shops on the high street, window displays and promotions on shop floors and near tills.Those aged between 18 to 24 had higher exposure to gambling during sports events, on smartphone apps, through merchandise, gambling websites, emails and from word of mouth.The report also highlighted the level of adverts on social media, with 66% of the respondents seeing gambling promotions on such channels. These were most likely to be video adverts while watching clips on YouTube or ads appearing while scrolling through Facebook feeds.As part of the report, the Centre for Analysis of Social Media at Demos collected and analysed gambling tweets over a period of time. Some 888,000 tweets were sent from 417 gambling-related accounts over a nine-month period in 2018, with 825,000 followers of these accounts located within the UK.In addition, the report found that a total of 1.6m tweets sent from the UK had mentioned one of the 417 gambling-related accounts by name.Having analysed the research, researchers at Ipsos MORI identified a number of recommendations to help protect children, young people and vulnerable adults from experiencing gambling harms.These included the need for clearer safer gambling messages and campaigns, to increase the awareness of risk of gambling to children and young people. Ipsos MORI also called for enhanced safer gambling education initiatives, extending to parents.Other recommendations were for a reduction in the appeal of gambling adverts by addressing specific features that may appeal to children, such as celebrities or humour, while also avoiding any references to confusing financial incentives.In addition, Ipsos Mori researchers called for an improved use of advertising technology and age screening tools to help minimise the exposure of content to children, young people and vulnerable adults.“Gambling is an adult activity, but this new research conclusively shows that it has become part of everyday life for children and young people,” GambleAware chief executive Marc Etches said.“The exposure to gambling on social media suggests there is a clear need for social media companies to improve age screening tools and for gambling companies to make full use of existing ones, to help protect children from potential harmful exposure to gambling.“We must always be mindful that gambling is a public health issue and it can have serious implications for people’s mental health.”Steve Ginnis, research director at Ipsos Mori, added: “The research points to the ubiquitous nature of gambling advertising, beyond sports and beyond television; and further demonstrates that the impact of exposure goes beyond traditional selling techniques that elicit an immediate response.“The evidence captured in this research suggests that there is value in taking further action to reduce exposure and appeal of gambling advertising, which in turn is likely to help mitigate against the plausible risk of gambling-related harms among children, young people and vulnerable adults.” Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitterlast_img read more

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first_imgMarketing & affiliates Tags: Online Gambling Subscribe to the iGaming newsletter 31st March 2020 | By Josephine Watson Putting the real into ‘real time’ Tomer Baumel is the founder and CEO of Solitics and has more than 10 years of experience in big data and Software development.During his previous role in Pontis- an innovative Technology Company, Tomer was responsible for implementing large scale data solutions.Like big data, AI and omnichannel, the introduction of ‘real time’ as a buzz phrase into networking huddles has the potential to make people wince, check their watch, finish their drink and scarper.The term is commonplace within the igaming sector when it comes to the automation of marketing services. However, defining ‘real time’ is open to interpretation. Is it a matter of microseconds, seconds, minutes, hours or even days, for example, and does it mean a job being done quickly at the expense of accuracy?For Solitics, an Israel-based data management and marketing automation platform that enables B2C brands to personalise customer experiences, real-time delivery is a central pillar of its service, which connects online and offline data sources and links them to marketing actions. Defining ‘real time’ with clarity is therefore essential, according to Solitics CEO and founder Tomer Baumel.“We define real time in terms of time, context and content,” Baumel said. “So, we have that time value of 1.8 seconds, which is the response time of the system. Added to that is the context, which considers the suitability and accuracy of the marketing service’s response, taking into account individual user behaviour. Then we have content, which means intervening via the right channel with the right information or offer.“That time target is important, but it’s also essential that the intervention is based upon accurate and relevant information.” Stronger relationshipsGaming brands that can maximise speed and accuracy are able to build a more personalised and stronger relationship with each customer from the earliest opportunity. This improves customer retention and reduces churn – a major bugbear for many in an increasingly competitive landscape.“If someone signs up to your website and you don’t interact with them in the first few minutes, they are most likely soon not going to be your customer,” Baumel added. “Equally, if a customer has just recently registered and deposited and lost all his money in five minutes, we can clearly see they are a high churn risk, so there should be an interaction at that point, not two hours or a day later.“Or let’s say there are two players who both sign up at the same time – one with $50 and the other with $5,000 – and when they are each half way through their funds, we just automatically offer them a $20 bonus. Clearly that is not appropriate in both scenarios as they have very different circumstances and resources.“In these examples you need to have the correct data at the right time and in the right place – again, our time, context and content. It makes a huge difference. The whole idea is to increase conversion, retention and longevity.” Increasing awarenessSolitics initially focused on the retail vertical after launching in 2013, but soon identified online gaming and trading as sectors that offered greater potential for their services. “There were a lot of pain points in data collection in gaming and trading, such as the mix of online and offline, and that’s why we went in there,” Baumel said.Solitics’ platform pulls together pieces of information on each customer from the brands’ distributed data sources, including websites and apps, call centres, CRM and data warehouses. All that information is bundled and analysed to enable interventions in lightning-quick time.Baumel believes that operators are increasingly becoming aware of the potential impact of automated real-time marketing interventions on their business. Simultaneously, they are acknowledging the need to offload some of the heavy lifting associated with building up a data management structure that can fulfil their ambitions.“Operators are realising that they do not have to put so much resource into building up their own data teams and creating their own gigantic data infrastructure,” he added. “Indeed, they should not be doing this. They should focus on what they are good at – customer acquisition and making games – not on being data companies.“By trying to do it all themselves they are slowing their organisations down, making themselves less flexible, failing to respond to their customers’ needs and ultimately restricting growth. For some operators, solutions such as ours are something of a surprise to them. They maybe did not even consider that there might be an alternative to them developing an in-house infrastructure.“Most of the time clients are really surprised at how quick – within 45 days – and seamless integration with our service is for them, compared to the financial and operational challenges of developing it by themselves.”center_img Topics: Marketing & affiliates Tech & innovation AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Tomer Baumel, Solitics’ CEO and founder, on the importance of delivering a truly real-time marketing solution… Email Addresslast_img read more

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first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Colombian gaming association Fecoljuegos has expressed support for a petition calling for the reopening of casinos and bingo premises in the nation.The petition was started by long-standing casino employee, Zulma Palacios, and has already received over 17,000 signatures.Local gaming venues have been closed for over three months due to the novel Coronavirus (Covid-19) pandemic, and the ensuing lockdown taking place across Colombia.Fecoljuegos claims that 90% of gaming businesses are facing financial ruin as a result of lockdown. Many are now unable fulfil their financial obligations, and have failed to reach agreements covering their leasing fees. According to the association, 95% of operators have found it impossible to secure any kind of credit throughout the pandemic.This puts over 240,000 families supported by jobs in the sector at risk of losing their incomes.Fecoljuegos president Evert Montero Cárdenas warned that the situation had prompted multinational bingo and casino operators to consider withdrawing from the market, something he said would have “grave results” for the Colombian economy.The association has developed rigorous biosecurity protocols in tandem with epidemiologists and public health experts, in an attempt to guarantee the security of staff and customers when the national government gives the go-ahead to reopen gaming premises.Casinos and bingo halls are not considered mass entertainment venues, and by placing barrier screens between machines, can ensure a degree of social distancing for both staff and visitors, it noted.According to Palacios: “[For] this reason, those of us who have signed the petition are convinced that this sector can already return to operating, and through this incentive we want society to hear the clamour of 240,000 families who have been affected by the circumstances.”“We hope they let us open the doors soon, because we don’t want to lose our jobs”, she concluded.In 2019, the gaming sector contributed COP600bn (£130.4m/€142.8m/$160.1m) to the state through its land-based operations, with around two-thirds of that revenue directly funding the nation’s healthcare system.In contrast, during the three months of lockdown, the state has lost out on around COP135bn in tax contributions due to the closure of bingo halls and casinos. Regions: LATAM Colombia 30th June 2020 | By Conor Mulheir Topics: Casino & games Bingo Bingocenter_img Colombian gaming association Fecoljuegos has expressed support for a petition calling for the reopening of casinos and bingo premises in the nation. Colombian gaming employees call for industry reopening Subscribe to the iGaming newsletter Email Addresslast_img read more

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first_imgThis brought OPAP’s stake in Stoiximan’s Greek and Cypriot business to 69%, as it had already secured an 18% holding. In April, before the initial deal closed, OPAP agreed to acquire this additional 15.48% stake. Topics: Finance Sports betting Strategy M&A OPAP ups Stoiximan stake to 84.48% Subscribe to the iGaming newsletter AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter OPAP also holds a 36.75% stake in Kaizen’s wider business in the rest of the world, where it operates under the Betano brand. In January 2019, OPAP agreed to purchase a 51% stake in SMGC for €94.9m. The deal closed in August after the Hellenic Competition Commission (HCC) gave its approval in November 2019, followed by the Commission for the Protection of Competition of the Republic of Cyprus clearing the acquisition. M&Acenter_img Sazka-owned Greek gambling operator OPAP has acquired an additional 15.48% stake in Stoiximan Group’s Greek and Cyrpriot operations (SMGC) from owner Kaizen Investment for €43.3m (£36.7m/$53.4m), bringing its stake to 84.48%. Regions: Europe Southern Europe Greece 20th November 2020 | By Daniel O’Boyle Under the deal, OPAP will also make performance-based earn-out payments for 2020 and 2021. OPAP intends to acquire the remaining 14.52% of SMGC and become the sole owner of the business, provided it receives the necessary regulatory approvals. A major stake in OPAP – 43.33% of the business – is owned by lotteries giant Sazka, which has been steadily increasing its stake and previously made a €2.06bn bid to acquire control of OPAP. Sazka acquired an additional €500m in funding from investment fund Apollo Global last week. Email Addresslast_img read more

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first_img23rd February 2021 | By Robert Fletcher Read the full story on iGB North America. Bally’s proposes new $650m casino resort in Virginia The facility would span 1.6m square feet and include a casino with 2,500 slot machines, 90 table games, 30 poker tables and a high-limit gaming area. Topics: Casino & games Land-based casino Casino & games AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Regions: Virginiacenter_img Construction would take approximately 18 months, with Bally’s hoping to open the new facility in 2024. Once operational, Bally’s said the resort could welcome up to 3.7m visitors each year and create 1,700 full-time jobs in the city. Subscribe to the iGaming newsletter US land-based casino operator Bally’s Corporation has put forward a proposal to construct a new $650m (£462/€535m) casino resort in the city of Richmond, Virginia. Bally’s would build the resort on a 61-acre site located north of Powhite Parkway and east of Chippenham Parkway, on the western border of Richmond. Other on-site amenities would include a sportsbook, 250-room hotel, 13 food and beverage venues, retail outlets and a flexible space for live entertainment and conferences. Email Addresslast_img read more

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first_imgThis led to a net loss of $3.15bn, compared to a $3.37bn profit in 2019. SJM’s operating expenses came to $7.26bn, with the vast majority, at $7.10bn, in general and administrative expenses. It paid an additional $124.7m in marketing expenses, down 98.0%. Macau casino operator SJM Holdings’ revenue dropped 77.8% to HK$7.51bn (£686.6m/€799.0m/USD$967.9m) amid the disruption around the entire Macau gaming market. After paying $3.37bn in gaming taxes and levies, down 78.3%, SJM was left with $3.94bn, down 77.6%. After $22.5m in tax, down 56.4%, SJM’s post-tax loss was $3.17bn, after a $3.32bn profit the year before. SJM’s flagship Casino Grand Lisboa venue brought in $2.07bn in revenue for the year, down 84.0%. Other SJM-promoted casinos brought in $1.35bn, down 78.5% and revenue from satellite casinos – which are operated through service agreements between SJM and third party promoters – dropped 84.5% to $4.85bn. Tags: SJM Holdings Hotel, catering and other revenue also declined rapidly, by 71.3% to $202.5m.  SJM revenue down 77.8% following Macau restrictions in 2020 Breaking this gaming revenue figure down further, non-VIP table games brought in $5.86bn, a 76.7% decline. VIP gaming revenue dropped 85.1% to $2.04bn and slot revenue declined 68.0% to $379.3m. This resulted in gross revenue of $8.28bn, of which $971.0m was removed through bonuses and commission. Regions: China Macau 24th February 2021 | By Daniel O’Boyle Gaming brought in $7.30bn of SJM’s revenue, down 78.0%.  Gaming revenue in Macau as a whole for 2020 was down 79.3% year-on-year following closures and travel restrictions, though the last restrictions for travellers from mainland China were lifted yesterday. Topics: Casino & games Finance Land-based casino Full year results 2020 The business also incurred a $313.7m loss through the change in fair value of investments, leading to a $3.49bn total comprehensive loss, compared to 2019’s $3.27bn total comprehensive profit. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Full year results 2020 Subscribe to the iGaming newsletter Email Addresslast_img read more

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